✦ Los Angeles, California

Kyle G.
Smith

Tech Pro · Music Artist · Creative Entrepreneur

Product Support Engineer, AV Systems Specialist & Independent Consultant at Resolute Intent LLC. Blending deep technical expertise with a lifelong passion for music production, DJing, and sync licensing. Bilingual (English/Spanish) creative technologist serving clients globally.

Hire Me My Services 🎵 My Music

Product Support Data Analytics AV Systems Sync Licensing Music Producer Resolute Intent LLC BMI · ASCAP Publisher English / Spanish

Who I Am

About Kyle

🎯 Professional Summary

Experienced IT professional with a strong background in Media and Technology, specializing in Audio/Visual solutions, network management, and project management. Adept at utilizing Scrum and Agile methods to enhance team collaboration. Independent contractor running Resolute Intent LLC since 2018, supporting international technical teams and AV clients with networks serving 2,000–10,000 devices.

With over a decade in tech support, data operations, and bilingual client services, Kyle bridges the gap between complex technical systems and real-world business needs — across entertainment, media, retail, and healthcare sectors.

📊 At a Glance

10+Years in Tech & Media

6+Years as Independent Consultant

2BA Degrees (Psychology & Spanish)

2PRO Registrations (BMI + ASCAP)

∞Passion for Music & Technology

📍 Based in Los Angeles · Available Remote Worldwide

Expertise

Technical Skills

☁️

AWS (S3, EC2)

🗄️

SQL / SSMS

🔐

OKTA SSO

🐍

Python

🌐

HTML / CSS / JS

🔌

API / Postman

📡

LAN/WAN Networking

🐧

Linux / Terminal

🍓

Raspberry Pi

🔒

OpenVPN

📁

FTP / FileZilla

🖥️

UltraVNC / PuTTY

📊

Data Analytics

🧹

Data Cleansing

📈

Data Visualization

📋

Excel (Advanced)

📱

Google Sheets

🗃️

SQL Queries

📊

Proof-of-Play Reports

📉

Ad Campaign Analysis

🤖

AI Tool Development

📝

Technical Writing

🎬

Digital Signage

📺

AV Systems (2K–10K devices)

🎵

Playlist Programming

🎙️

ProTools

🎛️

Reason (DAW)

🎧

Serato DJ

🎞️

Final Cut Pro

📸

Mixing & Mastering

🔊

Music Licensing / Sync

🏷️

BMI & ASCAP Publisher

📌

Jira (Incident Mgmt)

📋

Trello

📦

QuickBooks

🔄

Agile / Scrum

☁️

Google Suite

🪟

Microsoft Office

📋

Project Management

📞

Client Services / CX

🇺🇸

English (Native)

🇲🇽

Spanish (Fluent)

🌎

Translation Services

🗣️

Bilingual Interpretation

📄

Bilingual Documentation

📚

ESL Teaching (UDLAP)

Career

Work Experience

Resolute Intent LLC Oct 2018 – Present Los Angeles, CA

Technical Consultant & Independent Contractor

Consult for international Technical Teams — Product Management, Software Dev, QA, Product Engineers, CS and Field Technicians
Managed AV networks with 2,000–10,000 Android, Windows, and iOS devices, apps & software
Ad Campaign Management, analysis, Proof-of-Play reporting, and data visualization
Managed LAN/WAN, static IP addressing, and WiFi, improving connectivity and performance
Implemented SSO in Database via SSMS with SQL for enhanced user management & security
Developed and programmed video and music playlists
Software/Hardware defect detection, reporting, and testing · Incident management in Jira
Technical Writing, Network Requirement docs, troubleshooting guides, and training videos

Mood Media Sep 2014 – Sep 2018 Fort Mill, SC

Network Manager / Ad Campaign Manager · Digital Signage Tier 2 · Bilingual Tier 1

Managed nationwide digital signage networks and advertising campaigns
Provided Tier 2 Digital Signage technical support and Bilingual Tier 1 client satisfaction services
Delivered multi-platform ad campaign management and performance reporting

International Services Center Jul 2009 – Sep 2014 Cleveland, OH

Spanish / English Translator

Provided professional translation and interpretation services for diverse international clients

Page Plus Wireless NC Mar 2011 – Mar 2014 Charlotte, NC

Manager

Oversaw invoicing, accounts receivables, inventory, logistics, and training
Implemented internal invoice system with OpenOffice, improving efficiency and reducing errors

The Nord Center Feb 2010 – Mar 2011 Lorain, OH

Bilingual Case Manager

Managed a caseload of 60 Spanish-speaking clients, providing mental health support and resources

UDLAP — Universidad De Las Américas Puebla Aug 2008 – May 2009 México

English Professor

Taught English to native Spanish-speaking university students; developed and implemented lesson plans

What I Offer

Services

🖥️

Product Support Engineering

End-to-end technical support for AV platforms, SaaS products, and enterprise software. From Tier 1 triage to complex network troubleshooting for global deployments.

📊

Data Analysis & Cleansing

Transform raw data into actionable insights. Expert in Excel, Google Sheets, SQL, and Python for data cleansing, visualization, and campaign performance reporting.

🔐

SSO & Identity Management

Implementation and management of Single Sign-On systems (OKTA, SSMS/SQL) for enterprise user authentication, security protocols, and access control.

🤖

AI-Powered Tech Tools

Design and build custom automation and AI-assisted tools to streamline workflows, enhance support systems, and reduce manual operational overhead.

🎵

Music Sync Licensing

Original music available for sync licensing in Film, TV, Commercials, and Video Games. Catalog available via DISCO. Published under BMI (Conteneity Media) & ASCAP (Conteneity).

🌐

Spanish/English Translation

Professional bilingual translation and interpretation services. Technical documentation, client communications, legal support, and ESL training with 10+ years of experience.

📡

Network & AV Systems

LAN/WAN configuration, static IP management, WiFi optimization for large-scale AV deployments. Technical documentation, training videos, and network requirement specs.

🎼

Music Production & Collaboration

Electronica, Hip Hop, Hardcore fusion. Open to collaborations, remixing, and co-writing projects. Experienced vocalist, multi-instrumentalist, and audio engineer.

Original Music

Resolute Fortitude

RESOLUTE FORTITUDE

Imagine Rage Against The Machine, KRS-One, Skrillex and Bob Marley having a jam session — that's Resolute Fortitude. Kyle's original music project fuses positive, consciousness-raising themes over a volatile mix of Hip Hop, Hardcore, and Electronic music. Based in Los Angeles, with a background spanning Rock, Hardcore Punk, and Hip Hop since childhood. Multi-instrumentalist: vocals, guitar, bass, drums, production, mixing & mastering.

🌐 Website 🎧 Spotify 🍎 Apple Music ☁️ SoundCloud ▶ YouTube 🎬 DISCO (Sync) 📸 Instagram 👍 Facebook

🎵 Featured Tracks

Turn On Life
Only Condone Me
Right Now (feat. Radames Cortes Jr)
Arrows

Available on all major streaming platforms

🎼 Publishing & Licensing

Registered publisher with two of the world's leading Performing Rights Organizations:

🎵 BMI — Publisher: Conteneity Media

🎵 ASCAP — Publisher: Conteneity

Music is cleared for sync licensing in Film, TV, Commercials, and Video Games via DISCO. Available for custom commissions and collaborative sync projects.

🎸 Musical Background

Vocalist for Cleveland Hardcore band L.I.G.H.T.
Performed with: Texas is the Reason, Converge, Hot Water Music, Ascension, Chalkline, Albino, Zao
Multi-instrumentalist: guitar, bass, drums, vocals
Songwriter, lyricist, audio engineer
Mixing & mastering engineer

🎯 Sync Opportunities

Film & TV Background Music
Commercial Advertising
Video Game Soundtracks
Trailer & Promo Music
Podcast & YouTube Content
Collaborative Remix Projects

Contact to discuss custom licensing rates and creative collaboration.

Turntablism & DJ Culture

DJ Wild Kyle

💿

DJ WILD KYLE

Turntablist · Hip Hop DJ · Battle DJ

☁️ SoundCloud 🎛️ Mixcloud ▶ YouTube

🎧 DJ Background

As DJ Wild Kyle, Kyle has built a reputation in the underground Hip Hop and electronic music scenes, focusing on Turntablism, DJ battles, Hip Hop concerts, Breakdance battles, and club nights.

Specialties:

🎚️Turntablism & Scratching
🏆DJ Battles & Competitions
🎤Hip Hop Concert DJ Sets
💃Breakdance Battle Events
🎛️Club Night & Event DJ
🎧Serato DJ (Software)

Mix sets available on SoundCloud (kylegsmithmp) and Mixcloud. Available for bookings, events, and collaborative mix projects.

Academic Background

Education

🏛️ The Ohio State University

Columbus, Ohio

BA — Psychology BA — Spanish

Dual-degree background combining behavioral science and language fluency — informing Kyle's ability to communicate across cultures, understand human systems, and bridge technical complexity with human-centered solutions.

Let's Connect